Stock:
Pieces are generally hand made to order, though we may have select pieces in stock from time to time. Turnaround time for items not in stock is usually 2-4 weeks. It’s important to note also that while most of our pieces are part of our permanent collection, some pieces are only available for a limited time.
Special Orders:
Many of our pieces are available in precious metals or with alternate finishes. If you see something you like, please ask us about these customization options.
Shipping:
Priority shipping with UPS or FedEx is available but must be pre-arranged; please email info@brashcat.com with your order to be notified of rates prior to purchase. Unless otherwise pre-arranged, all orders are processed with standard shipping (USPS Ground) which takes approximately 5-7 business days from shipment within the United States. We will not be responsible for any lost or damage goods during delivery.
Returns & Exchanges:
Our model has changed and all pieces are now made-to-order pieces. We will begin production as soon as we receive payment. Therefore we cannot accept Returns at this time and all sales are Final Sale. Thank you.